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Professional Skills Mastery - Verbal Communication (Alumni)


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Full program description




6 Hours





$149 each, or all 4 for $500

Verbal communication skills for the workplace:

Verbal communication skills, including speaking in public all the way to interpersonal and nonverbal communication, can set you apart in your job. In this series of communication skills courses, you will earn a certificate in verbal communication after taking four courses related workplace professionalism and communication. You will receive the following courses at a discounted bundle price:

  • Understanding the Basics of Verbal Communication
  • Working with Customers
  • Improving Informal Communication
  • Making Formal Presentations

Students will take four communication skills courses which contain videos for learning and assessments to check their understanding of the concepts.

Learn to communicate with customers and colleagues:

In this bundle you’ll learn everything you need to know about customer communication, presentation tips, ways to read and use body language, and vocal techniques to use in personal and public speaking, along with many other strategies that will get your voice heard in the workplace. Communication isn’t always easy and these communication courses will teach you to say things in a way that will be heard. You will also learn how to communicate informally with your peers, and how to speak publicly to groups of people when making presentations.

Effective communication techniques for everyone:

This bundle is designed for anyone who needs help effectively communicating, or wants to learn more about communication. Communication is key to building relationships with coworkers, clients, and your friends and family. If you see communication as difficult, and want to learn how to be more effectively heard and understood, then this is the perfect bundle to experience multiple courses on the subject, and master the art of verbal communication.

Meet the instructors:

Marie Wallace, PhD

Dr. Marie Wallace is an applied anthropologist who specializes in social services,language usage and digital transformation in organizations. She earned her doctorate from American University and has postdoctoral work in technological literacies.

William Erwin

Bill Erwin is an Instructor for Leadership and Interdisciplinary Studies. As the owner of Life Design, Inc., Erwin provided training, training design, and organizational development services to numerous corporations, and governmental and nonprofit organizations for over 25 years. He has taught at several Arizona colleges and universities, and also served as the Mayor of Flagstaff in Arizona.

Ben Pandya, MIM

Bankim Pandya currently holds a Masters in Management from Thunderbird School of Management. He has assisted in developing multinational leaders in organizations all over the world for more than 25 years utilizing tangible and measurable outcomes. Ben brings diligent insights & a pragmatic approach to learning & implementation through inclusion, interactive, and diverse segments of leaders at every stage in life.