This course is available to ASU Alumni at a discount

What you'll learn:

Behaving professionally requires that you act differently than might be expected in other social situations, and having great interpersonal skills are an important part of achieving professional behaviour. The goal for this course is to learn to maintain a professional persona by developing your interpersonal skills. To do this, you’ll spend time exploring what professional behavior is and why it’s important to behave properly in the workplace.

Modules and Content:

The course activities allow students to practice different interpersonal skills, that are important in a work environment. The course provides several good and bad examples that support the key concepts of the course.

Learning Objectives:

• Understand professional relationships.
• Respect social protocols.
• Network professionally.
• Show basic office courtesies.
• Socialize professionally.
• Display optimism and enthusiasm.
• Recover from difficult interpersonal situations.