Full program description
*Courses run Monday - Sunday beginning January 11, 2020.
This credential can be applied to the online Master of Science in Information Systems Management program, offered by W. P. Carey School of Business. Applications for this program will be available beginning September 2020. The online Master of Science in Information Systems Management degree program will begin in August 2021.
Individuals who complete this credential and are admitted to the MS in ISM will receive 9 credit hours that count towards the 30 credit hours required for the MS in ISM degree.
Enhance your skills for in-demand careers:
The credential includes three courses:
- Business Process and Workflow Analysis. This course builds foundations for process analysis by focusing on information, documents, people, roles and business rules
- Enterprise Systems. This course investigates major categories of enterprise systems, factors driving software adoption and keys for successful implementation
- IT Services & Project Management. This course provides an overview of the project management process groups and knowledge areas (defined by the PMBOK) and focuses on the application of key concepts, tools and techniques for delivering on-time, on-budget IT project and services that meet end-user needs.
Upon completion of the Professional Credential in Tech Consulting, students will be prepared to lead in a range of industries, including financial services, health care, marketing, and technology.
- Identify the key features and capabilities of a process-oriented organization
- Evaluate enterprise level processes in a typical organization using the value-chain approach
- Design and diagram technically accurate business process workflow models
- Apply design principles to assess and redesign business processes
- Develop a business case for process improvement projects with specific financial and operational performance metrics
- Formulate strategies to create process change competencies in an organization
- Appreciate the role of master data management, enterprise data warehousing, and other information management capabilities to develop and use effective enterprise systems
- Identify standard language/techniques used in project implementation and assess their applicability to a particular project context
- Use earned value management concepts to communicate and interpret project performance
- Recognize the relationship between the needs of managing IT services and the project lifecycle
Who this certificate is designed for:
Students who wish to stay current with emerging trends while continuing to work, or those looking to build new skills on which to establish a new career path.
What you will earn:
If you complete these courses with a cumulative score of 80% or above, you will receive the Professional Credential in Tech Consulting from W. P. Carey School of Business.
This credential also counts toward nine hours of course credit if you later enroll in the Online Master of Science in information systems management program. You will have the opportunity to convert the course for credit once you complete the course.
- CPE-CIS 510 - Business Process and Workflow Analysis: January 11, 2021 - February 14, 2021
- CPE-CIS 545 - Managing Enterprise Systems: February 22, 2021 - March 28, 2021
- CPE-CIS 560 - IT Services and Project Management: April 5, 2021 - May 9, 2021
Unfortunately, federal financial aid is not available for certificate or professional development programs.
Meet the instructors
Altaf Ahmad, clinical associate professor
Altaf Ahmad is a clinical associate professor in information systems with the W. P. Carey School of Business at ASU. His research interests center on information privacy and technology use. He joined ASU in 2011 from Howard University in Washington, D.C. He has shouldered leadership positions within the school and has been instrumental in the redesign of several courses as well as the creation of the new B.S. in business data analytics. For these things and his exceptional teaching, he received the Huizingh Outstanding Undergraduate Teacher Award in 2014 and 2018.
Alan Simon, principal lecturer
Alan Simon is a Principal Lecturer in information systems with the W. P. Carey School of Business at ASU. He has authored 32 technology, business, and career books including the original Data Warehousing For Dummies. He is a long-time “pragmatic thought leader” in business intelligence and analytics, data warehousing, enterprise information architecture, corporate performance management, and related disciplines. He is an expert at risk-managed incorporation of leading-edge concepts, architecture, and technology into high-impact, high-value solutions.
Christoper Sulla, lecturer
Chris Sulla is a Lecturer in Information systems with the W. P. Carey School of Business at ASU. Prior to joining ASU in Spring 2019, Chris was the Chief Information Officer for Sensient Technologies Corporation headquartered in Milwaukee Wisconsin. At Sensient was responsible for all facets of IT that included modernizing its global business systems & processes, creating & implementing its Cybersecurity Strategy, and renovating its infrastructure through selective managed services through the use of a demand and supply service delivery governance model.
Srinivasan Radhakrishnan, lecturer
Srini Radhakrishnan is a Lecturer in Information systems with the W. P. Carey School of Business at ASU. Srini has over 25 years of information technology management experience at a variety of companies including, Intel, SAP and Hewlett Packard. He is certified by the Project Management Institute and Amazon Web Services as a Project Manager and Cloud Practitioner. He has also authored several book in the information technology and management area. Srini uses his industry experience to enrich the courses he teaches.