Full course description
Managing Enterprise Systems:
This course presents students with a comprehensive overview of enterprise systems with a focus on how Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Supply Chain Management (SCM), and other capabilities interact and exchange information. The evolution of enterprise systems is presented as a backdrop to discuss the challenges faced by strategists, architects, and developers. Best practices and various enterprise architectural options are explored.
At the end of this course, students will be able to:
- Review the foundational principles and business value of modern enterprise systems
- Describe the evolution of enterprise systems and various capabilities such as ERP, CRM, and SCM
- Explain the role of industry-specific enterprise systems such as Enterprise Medical Records (EMR)
- Examine the role of master data management, enterprise data warehousing, and data lakes in the successful development and usage of enterprise systems
- Discuss the challenges faced when architecting and implementing enterprise systems, and best practices for overcoming those challenges
- Describe the product offerings from leading enterprise systems vendors such as SAP, Oracle, and Microsoft for both enterprise-level organizations and SMB (small and medium business) organizations
- Describe the relative tradeoffs between on-premises and cloud ES implementations
- Apply the workings of enterprise systems through the completion of a multi-week project
Unfortunately, federal financial aid is not available for certificate or professional development programs.
Meet the instructors
Altaf Ahmad, Clinical Associate Professor
Altaf Ahmad is a clinical associate professor in information systems with the W. P. Carey School of Business at ASU. His research interests center on information privacy and technology use. He joined ASU in 2011 from Howard University in Washington, D.C. He has shouldered leadership positions within the school and has been instrumental in the redesign of several courses as well as the creation of the new B.S. in business data analytics. For these things and his exceptional teaching, he received the Huizingh Outstanding Undergraduate Teacher Award in 2014 and 2018.
Alan Simon, Principal Lecturer
Alan Simon is a Principal Lecturer in information systems with the W. P. Carey School of Business at ASU. He has authored 32 technology, business, and career books including the original Data Warehousing For Dummies. He is a long-time “pragmatic thought leader” in business intelligence and analytics, data warehousing, enterprise information architecture, corporate performance management, and related disciplines. He is an expert at risk-managed incorporation of leading-edge concepts, architecture, and technology into high-impact, high-value solutions.