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Business Process and Workflow Analysis (CIS-510) is a Course

Business Process and Workflow Analysis (CIS-510)

Jan 8 - Feb 14, 2021

$3,000 Enroll

Full course description

Start:

January 11, 2021

Duration:

5 1/2 Weeks

Location:

Online

Price:

$3,000


 

Business Process and Workflow Analysis:

This course build the foundation for business process analysis and improvement by focusing on key aspects of the overall business process discipline, including information and control flow, human and organizational factors, tools and technology, and technology. Particular emphasis is placed on process improvement using both qualitative and quantitative techniques. Students will engage in process documentation and improvement for a real-world case, with multiple deliverables throughout the course.


Course Objectives:

At the end of this course, students will be able to:

  • Define and explain key terms and concepts related to business process management
  • Identify and explain the key features and capabilities of a process-oriented organization
  • Categorize business processes in accordance with multiple taxonomies
  • Explain the business process ecosystem, including value chains and human factors
  • Identify and explain the key features and capabilities of a process-oriented organization
  • Build business process models for the current as-is and future to-be states of a real-world organization
  • Apply qualitative and quantitative assessment criteria to a current state business process model
  • Justify process change decisions according to both qualitative and quantitative criteria
  • Describe unique aspects of and best practices for collaborative business processes
  • Apply technological advances, including robotic process automation, to business processes

Financial Aid

Unfortunately, federal financial aid is not available for certificate or professional development programs.

 

Meet the instructors


Altaf Ahmad, Clinical Associate Professor

Altaf Ahmad is a clinical associate professor in information systems with the W. P. Carey School of Business at ASU. His research interests center on information privacy and technology use. He joined ASU in 2011 from Howard University in Washington, D.C. He has shouldered leadership positions within the school and has been instrumental in the redesign of several courses as well as the creation of the new B.S. in business data analytics. For these things and his exceptional teaching, he received the Huizingh Outstanding Undergraduate Teacher Award in 2014 and 2018.


Alan Simon, Principal Lecturer

Alan Simon is a Principal Lecturer in information systems with the W. P. Carey School of Business at ASU. He has authored 32 technology, business, and career books including the original Data Warehousing For Dummies. He is a long-time “pragmatic thought leader” in business intelligence and analytics, data warehousing, enterprise information architecture, corporate performance management, and related disciplines. He is an expert at risk-managed incorporation of leading-edge concepts, architecture, and technology into high-impact, high-value solutions.