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Managing Processes


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Full course description




2.5 Hours





What you'll learn:

Managing processes is all about operations management. Planning, scheduling, technology, logistics, supply chain management, quality assurance—all the aspects of process operations management need to work together. It’s not an easy task.

In this course you’ll learn about managing processes and how operations managers have to juggle many hats to ensure that processes, across multiple teams and departments, all work together to achieve a company’s goals.

Note: This course is not facilitated by an instructor, therefore no one is monitoring activity in the course. If you have a question or need help as you progress, please refer to the help section within the course.

Learning Objectives:

In this course, you will learn:

  1. Operations Management
  2. Production Processes
  3. Data Management
  4. Production Planning
  5. Production Technologies
  6. Supply Chain Management

Who this course is designed for:

Anyone interested in an overview of managing processes, as seen through the eyes of an operations manager.

What you'll receive:

A Certificate of Completion

Meet the instructor

Jennifer Chandler, PhD

Jennifer L. S. Chandler, Ph.D. teaches organizational leadership courses and researches organizational leadership practices among scientist and engineering teams who are tackling global sustainability challenges. She has also led projects, taught project management, trained project managers, and evaluated Project Management Programs for over 20 years working with international corporations, U. S. federal agencies, and U. S. national professional associations.