Full course description
What you'll learn:
By the end of the course learners will be able to: apply the “SAY YES” mediation skill to transform organizational conflict, apply the four steps in an Aikido move to conflict in the workplace, "Spit out the Hook" when dealing with an angry individual, deepen ones active listening skills through the “H.E.A.R” process, and express what one wants using the “Burn Clean” process with clarity and without "hooking" the other person.
What you'll do:
Through a series of six modules students will learn the following:
- Overview of Mental Models of Conflict
- The Martial Art Aikido
- “Spitting out the Hook” process
- “H.E.A.R” process
- “Burn Clean” process
- “SAY YES” process
Who this course is for:
Anyone with an interest in conflict transformation.
What you'll receive:
Upon successful completion, the learner will receive a Digital Badge in Conflict Transformation.
Meet the instructors
Michael Pryzdia, Lecturer Sr.
Michael R. Pryzdia is an experienced teacher, writer, speaker, and corporate consultant and trainer. He holds a doctorate from Bowling Green State University. Michael has owned and operated his own corporate consulting companies from 1994 to the present. He focused on delivering Conflict Management and Effective Communication seminars as well as Executive and Leadership Coaching and consulting sessions. His current company (IQ2) offers a program composed of talks, seminars, and dialogues geared to fostering insight, creativity, and effective communication for organizational employees. His clients have included: Honeywell, Motorola, Intel, The Dial Corporation, Indian Health Service, Central Arizona Project, Arizona Game and Fish, and the Kyrene, Scottsdale, and Mesa Public School Districts. Michael joined the Faculty of Leadership and Interdisciplinary Studies within the College of Integrative Sciences at Arts at Arizona State University in 2004 and is a Senior Lecturer.
William Erwin, Lecturer
Bill Erwin combines his 30+ years of experience in organizational development, training and training design with his academic background as a teacher, writer, and speaker. He is the former Mayor of Flagstaff, Arizona, holds two masters degrees and has taught at Northern Arizona University, Glendale and Mesa Community Colleges as well as at ASU. He has a background as an entrepreneur having founded Agri-Business Research Corporation, developed numerous real estate projects and then founded Life Design, Inc. in 1991, a firm specializing in training, training design, and organizational development.