Full course description
In this course, you will learn concepts and tools related to how a company manages its own operations to achieve its economic and other goals. We will apply basic operations management concepts, like mapping, to real-life manufacturing and service processes, and we will discuss how to manage the different types of manufacturing and service processes that make up an organization, like process capacity, inventory, performance, and sustainability. By the end of course, you should be able to apply basic operations management concepts to real-life manufacturing and service processes.
What topics will be covered
Professor Kevin J. Dooley
Dr. Kevin J. Dooley is a Distinguished Professor of Supply Chain Management in the W.P. Carey School of Business at Arizona State University, and a Senior Sustainability Scientist in the Julie Ann Wrigley Global Institute of Sustainability. As Chief Scientist of The Sustainability Consortium, Dooley leads a global research team that works with over 100 of the world’s largest retailers and manufacturers to develop tools that measure and track progress on critical product sustainability issues. He has published more than 100 research articles and co-authored an award-winning book Organizational Change and Innovation Processes.
Questions & Other Information
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