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Health Care Delivery Leadership and Management


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Full course description









Health care is dynamic field and is rapidly evolving. Health care professionals should understand more about the system in which they deliver health care to effectively create positive change. The Professional Certificate in Health Care Delivery Leadership and Management offers training in systems thinking, leadership, process engineering, patient safety, and quality improvement with a focus on high-quality, patient-centered care in a team-based approach.

By completing this certificate, a participant should be able to:

  • Identify ways to become a more effective leader in the health care environment, creating a culture of positive change and innovation.
  • Develop an understanding of quality improvement and the specific skills used in process engineering.
  • Gain understanding of the health care system as a whole and use system thinking to solve complex issues within the health care sector.

In order to receive a Professional Certificate in Health Care Delivery Leadership and Management, a participant needs to successfully complete the following three (3) courses:

    Health Care Systems and Design
    Performance Improvement and Quality in Health Care
    Leading at Every Level in Health Care

Each course can be completed in 4 weeks and the full certificate can be completed in only 12 weeks. When enrolling in the certificate, you will automatically be enrolled in each course. At this time we do not offer individual courses.

Who this certificate is designed for:

Healthcare clinicians, healthcare administrators and managers, pharma and biotechnology industry professionals, information technology and data analyst specialists.