Full course description
What you'll learn:
Participants will gain knowledge and skills to become competent in aspects of performance improvement, specifically LEAN principles and Six Sigma in preparation for the Green Belt Certification.
At the completion of this course, participants will be able to:
1. Describe the health care operations in various health care delivery sites such as outpatient, inpatient acute care and ambulatory care clinics
2. Describe the various departments in a hospital, their operations and interactions with other departments.
3. Create flow charts to characterize hospital and clinic operations for analysis to ultimately redesign health care process to create best practices.
4. Initiate improvement initiatives customized to the site’s individual needs.
5. Practice Lean Six Sigma tools such as Pareto diagrams, fishbone diagrams, data collection techniques, measurement tools and statistical process control.
6. Utilize Lean Six Sigma tools and apply them in a health care delivery site.
7. Perform an existing simulation model to identify operational improvements.
8. Successfully pass the end of the course Lean Six Sigma Green certification examination.
Who is this course designed for:
- Health care providers (Physician, NP/PA, Pharmacist, RN, RT, PT/OT)
- Health care administrators
- Administrators transitioning to health care industry
- Health care industry (pharma, insurance, biomedical device)
What you'll receive
Lean Six Sigma Green Belt Certificate from ASU College of Health Solutions AND Digital Badge Lean Six Sigma Green Belt Certification
October 1st, 2018 - November 25th, 2018
Meet the instructor
Russell Little, Faculty Associate
Russell Little formally served as the Senior Director of Performance Excellence at Dignity Health. As Director of Performance Excellence, Little’s responsibilities included improving clinical governance, planning processes, strategy development, managing key performance indicators, and implementing initiatives to achieve business goals. Little also implemented process improvement activities and worked continuously to develop strategic relationships to solve problems and move the organization forward through creative thinking. Little remains an expert advisor and mentor for Dignity Health’s enterprise Clinical Transformation, Dignity Health Medical Group strategic planning process and Performance Excellence Program.
Little earned his Bachelor of Science degree in Information Systems at the University of Utah and received his Master of Health Sector Management at Arizona State University. In addition to his formal education, Little continued his studies in areas of training such as Post-Baccalaureate Biology, Chemistry, Organic Chemistry and Physics. Little has also obtained his Lean Six Sigma Black Belt (SSBB) and holds several other certifications. Little’s certifications include Fellow of the American College of Healthcare Executives (FACHE), Board Certification, Baldridge Board of Examiners, Southwest Alliance for Excellence, AZ, NV, UT, Mastering Project Management, Villanova University, as well as High-Impact Project Management, Arizona State University, Tempe, AZ.
Little currently serves as a Governing Board Member for Higley Unified School District in Gilbert, AZ. Little has previously served as the Program Director at Banner Health, as an Administrative Fellow for Carl T. Hayden’s Veteran’s Affairs Medical Center, as well as a Graduate Research Associate with Arizona State University’s W.P. Carey School of Business.