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Getting to the Heart of the Problem is a Course

Getting to the Heart of the Problem

Dec 7 - Dec 8, 2020

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Full course description


December 7th


2 hours






Innovation Week

This session is part of something remarkable: a month-long celebration of innovative energy designed to educate, engage, and inspire. Once you enroll in this session, remember to check out your dashboard to see your personal learning path. We can't wait to innovate with you!

Getting to the Heart of the Problem

Learners examine the role of the problem statement as the foundation for enabling innovative thinking and creating a space for transformative solutions. Problems and opportunities exist within a situation and are experienced by "users". One of the many reasons solutions fail is due to a poorly understood and scoped problem. We will apply the Design Thinking methodology to frame a user-centered problem hypothesis that will allow for out-of-the-box thinking.

Badging Learning Outcomes

Reasoning, Creative Ideator, Innovator's Mindset, Emotional Intelligence + Awareness

Session Details:

December 7th - 1:30pm - 3:30pm

Participants Welcomed:



Associate Professor Janet Kerby