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Groups, Teams, and Teamwork - Alumni


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Full course description




1.5 Hours





This course is available to ASU Alumni at a discount.

What you'll learn:

To be successful, project team members need to function well together—and work quickly. Sometimes project teams, especially for high-profile projects, consist of groups of employees with different backgrounds and skillsets who have never worked together. How would you start building a team from this group of individuals? Managers need to understand the nature of teams and how to build them effectively.

In this course, you will learn why teams are important, how to develop effective teams, and how to deal with common conflicts that might arise, especially when dealing with a brand new team.

Note: This course is not facilitated by an instructor, therefore no one is monitoring activity in the course. If you have a question or need help as you progress, please refer to the help section within the course.

Learning Topics:

  1. Common Group Behaviors
  2. Types of Teams
  3. Building Effective Teams
  4. The Five Stages of Team Development
  5. Conflict Within Teams

Who this course is designed for:

Managers or aspiring managers who want to understand how to manage various skillsets and personalities in order to create great teams.

What you'll receive:

A Certificate of Completion

Meet the instructor

Andi Hess, PhD

Andi Hess is the director of the Interdisciplinary Translation and Integration Sciences Initiative at Arizona State University, which aims to help research teams across the university bridge disciplinary gaps. Her research focuses on the Science of Team Science and Interdisciplinary Translation, a process of actively facilitating the exchange of knowledge across disciplinary languages in team research settings. Prior to returning to academia, she held a variety of leadership roles in retail management and corporate training, including working as a Productivity Consultant with FranklinCovey, coaching people on how to set and reach their goals. She currently serves on the Board of Directors for the International Network for the Science of Team Science (INSciTS) and teaches courses in Interdisciplinary Studies and Organizational Leadership at ASU.